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Investor Complaints

Date of month ending - June 2025

Sr. No Received From Pending at the end of last month Received Resolved* Total Pending# Pending complaints > 3Months Average Resolution time (in day)
1 Directly From Investor 0 0 0 0 0 NA
2 SEBI (SCORES) 0 0 0 0 0 NA
3 Other Sources (if any) 0 0 0 0 0 NA
  Grand Total 0 0 0 0 0 NA

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Sr. No Month/Quarter Carried forward since inception Received Resolved* Pending#
1 May 2025 Nil Nil Nil Nil
2 April 2025 Nil Nil Nil Nil
3 Q1CY2025 Nil Nil Nil Nil
  Grand Total Nil Nil Nil Nil

*Inclusive of complaints of previous months resolved in the current month. #inclusive of complaints pending as on the last day of the month.

Sr. No FY Carried forward from previous Year Received Resolved* Pending#
1 FY2022-2023 Nil Nil Nil Nil
2 FY2023-2024 Nil Nil Nil Nil
3 FY2024-2025 Nil Nil Nil Nil
  Grand Total Nil Nil Nil Nil

GRIEVANCE REDRESSAL

  • If a client has any grievances / complaints, the client can raise the issue by writing us at support@fintrekkcapital.com
  • If the complaint is not resolved by us in next 15 days, or if the client is not satisfied with Fintrekk capital's grievance redressal, the client may, approach SEBI at: www.scores.gov.in and can lodge complain in “Complaint Registration” under “Investor Corner”.
  • In case, you are not able to register a complaint online, you can send your complaint through post to any of the SEBI offices whose addresses are given at SEBI Website on: http://www.sebi.gov.in/cms/sebi_data/templates/SebiAddresses.html

Grievance Redressal/Escalation

Designation Contact Person Contact Address Contact No. Email ID Working Hours
Customer care Amit Kumar Gupta D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 7011106044 support@fintrekkcapital.com Mon–Fri, 9am–5pm
Head of Customer care Amit Kumar Gupta D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 7011106044 support@fintrekkcapital.com Mon–Fri, 9am–5pm
Compliance Officer Amit Kumar Gupta D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 7011106044 support@fintrekkcapital.com Mon–Fri, 9am–5pm
CEO Amit Kumar Gupta D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 7011106044 support@fintrekkcapital.com Mon–Fri, 9am–5pm
Principal Officer Amit Kumar Gupta D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 7011106044 support@fintrekkcapital.com Mon–Fri, 9am–5pm